Home emergencies can strike at any time, but by offering our services we can provide a prompt and reactive service, to put your clients at ease. We would like to offer our services by providing you access to our network of reliable and affordable tradespeople in emergency situations.
We are proud to say that we have built up a reliable and qualified network of gas engineers, plumbers, electricians and appliance technicians, that offer customer’s piece of mind and knowledge that, when a claim is made it will be dealt in a swift and efficient manner.
We are always evolving and developing new products that suite our clients and partners. Our product range has expanded to include kitchen appliance repairs, brown goods, and Landlords Gas Safety Certificates.
Our product range and claims management service has allowed us offer our full proposition to partners. You can offer these services to your clients on a bespoke level to suit your needs as we believe that every partner has different requirements and we are bold enough to say that we can mould your requirements according to your needs.
Our emergency service, like our claims reinstatement, covers the whole of the UK. We are on site within four hours for over 90% of our emergency claims.
We can offer you a complete emergency response service from start to finish including:
- First Notification Of Loss (FNOL) to a dedicated and branded phone line
- Check active policyholder and level of cover
- Confirm the loss cause is within the policy cover
- Take excess payments via credit / debit card or cash to our engineers
- Bespoke reporting and data capture process through our use of technology
We are already trusted to operate a 24 x 365 emergency response service to insurance companies, loss adjusters, brokers and home maintenance companies across the UK with more joining us all the time.